+212 652 179 033 / +212 651 407 485 Moroccotouroffer@gmail.com
WHY WE’RE DIFFERENT

Terms and Conditions

Morocco Tour Offers

Welcome to Morocco Tour Offers! These Terms and Conditions govern your use of our services, including website bookings, tour arrangements, and customer interactions. By booking with us, you agree to be bound by these terms.

Booking and Payments

Booking Process
  • All bookings are subject to availability and must be initiated through our official Contact Form on the website
  • A completed booking form and deposit are required to secure your reservation.

Payment Schedule

  • A non-refundable deposit of 30% is required at time of booking.
  • Full payment must be received at least 45 days before departure.
  • For bookings made within 45 days of departure, full payment is required immediately.

Accepted Payment Methods

  • PayPal
  • Bank transfers
  • Other payment methods as may be specified on our website.

Cancellations and Refunds

Customer Cancellations

Cancellation charges apply as follows:

  • More than 60 days before departure: Loss of deposit
  • 45-59 days before departure: 50% of total cost
  • 30-44 days before departure: 75% of total cost
  • Less than 30 days before departure: 100% of total cost

Tour Modifications

Itinerary Changes

  • We reserve the right to modify itineraries due to unforeseen circumstances, weather, or local conditions.
  • Alternative arrangements of similar standard will be provided.

Accommodation

  • If specified accommodation is unavailable, we will provide alternatives of equivalent or higher standard.

Responsibilities and Liabilities

Our Responsibilities
  • We provide services with reasonable skill and care.
  • We are responsible for our employees and direct suppliers.
Limitations of Liability
  • We are not liable for:

  • Personal injury or loss unless caused by our negligence
  • Loss or damage to personal belongings
  • Events beyond our reasonable control (force majeure)
  • Actions of third-party suppliers
Customer Responsibilities
  • Travelers must comply with local laws and customs.
  • Travelers must follow safety instructions from guides.
  • Travelers are responsible for any damage caused by their actions.

Complaints

  • Any complaints must be reported immediately to your tour guide and our office.
  • Formal complaints must be submitted in writing within 30 days of tour completion.

Privacy Policy

  • We collect personal information necessary for your booking.
  • Information is not shared with third parties except as required for service delivery.
  • Full privacy policy available on our website.

Intellectual Property

  • All content on our website and promotional materials is our property.
  • Unauthorized use is prohibited.

    Morocco Tour Offers