Terms and Conditions

• A non-refundable deposit of 30% is required at time of booking.
• Full payment must be received at least 45 days before departure.
• For bookings made within 45 days of departure, full payment is required immediately.

• PayPal
• Bank transfers
• Other payment methods as may be specified on our website.

Customer Cancellations

Cancellation charges apply as follows:

• More than 60 days before departure: Loss of deposit
• 45-59 days before departure: 50% of total cost
• 30-44 days before departure: 75% of total cost
• Less than 30 days before departure: 100% of total cost

Itinerary Changes

• We reserve the right to modify itineraries due to unforeseen circumstances, weather, or local conditions.
• Alternative arrangements of similar standard will be provided.

Accommodation

• If specified accommodation is unavailable, we will provide alternatives of equivalent or higher standard.

Our Responsibilities

• We provide services with reasonable skill and care.
• We are responsible for our employees and direct suppliers.

Limitations of Liability

• We are not liable for:

• Personal injury or loss unless caused by our negligence
• Loss or damage to personal belongings
• Events beyond our reasonable control (force majeure)
• Actions of third-party suppliers

Customer Responsibilities

• Travelers must comply with local laws and customs.
• Travelers must follow safety instructions from guides.
• Travelers are responsible for any damage caused by their actions.

• Any complaints must be reported immediately to your tour guide and our office.
• Formal complaints must be submitted in writing within 30 days of tour completion.

• We collect personal information necessary for your booking.
• Information is not shared with third parties except as required for service delivery.
• Full privacy policy available on our website.

• All content on our website and promotional materials is our property.
• Unauthorized use is prohibited.